Snow clearing services shall be provided for greater than 1 inch of new snow in a single snow event. We will perform one or more after city plows have completed their work, depending upon the duration and severity of the snowfall event. The timing of service visits will vary from storm to storm, according to the timing of the snowfall. Iceworks LLC (hereinafter referred to as “Iceworks”) shall be permitted to remove snow from your property at any time of the day or night. Iceworks shall perform only one clearing for snowfalls < 2 inches, and this will occur after city plows have completed their work or once the snow has stopped falling if the city plows do not pass.

Snowblowing means blowing snow from the observable physical driveway surface to any permissible area nearby. If inadequate space exists on your property for snow storage – either at the onset of the season or as the season progresses – you agree to allow Iceworks to use space on either side of the driveway or to make alternate arrangements for snow storage with a neighbor. Unless otherwise specified, No loading or transporting snow, sanding, salting, de-icing, or hand shoveling is included as part of our service.

The term of this service is from November 1st to April 15th (holidays included) of the indicated season.

Iceworks pricing for Snow Removal Services is subject to increase annually, depending upon increases in fuel prices, labor costs, and general maintenance as the market factors change.

If vehicles block areas of the driveway in any form, Iceworks will only clear snow in areas accessible to our equipment opening onto the street. Iceworks will only return to clean up where the car was parked IF a complete second pass is planned.

In the event that children are playing in the area where snow will be blown, service will not be provided until the storage area is free of activity.

Additional services requested by you that cannot be performed during regular snow removal hours may be performed at an additional charge (i.e. request for individual cleaning when a vehicle is moved upon return from a vacation; request for the removal of snow shoveled from a roof or walkway after the snowblower has already passed; or request for the removal of snow accumulations less than 1 inch on a non-snow day).

Removal of drifted snow is your responsibility.

1-2 driveway stakes and markers will be installed on your driveway at the beginning of every snow removal season.

Due to the risks posed by our equipment to immovable property, you accept that our drivers will stay around two (2) feet away from garage doors, door frames, and all other obstacles at all times. You are responsible for the removal of snow within this buffer area.

Iceworks shall exercise due diligence in the performance of its work to avoid property damage. To assist Iceworks in preventing damage, it is your responsibility to keep the snow removal area (i.e., driveway) free of all objects. In particular, Iceworks shall not be held responsible for damages, including but not limited to the following:

Portable basketball nets, plant pots, toys, hockey sticks, extension cords, Christmas tree lights, etc. All moveable property must either be removed completely (preferable) or placed no less than 4 (four) feet from the edge of the driveway before each snow event.

Garbage cans and Recycling bins. You are responsible for moving garbage and recycling containers off the driveway on a snow day. Iceworks will ‘work around’ any receptacles it encounters during its work but will not move them or clear away the snow underneath where they were sitting or areas where the bins are preventing access from the street for our equipment.

Immoveable basketball nets. The net must be turned away from the driveway before the commencement of the winter season.

Downspouts and extensions. These must be unscrewed and removed entirely before the commencement of the winter season.

Elevated water valve caps. Protruding water valve caps must be hammered down or relocated to the level of the surrounding asphalt. You can either do this yourself or contact the City and arrange to have a City employee perform the necessary maintenance before the commencement of the winter season.

Fixed masonry and/or wooden structures. You are responsible for notifying Iceworks of structures that protrude into the driveway. You must also place additional marker(s) for protection from being hit by our equipment. These include but are not limited to, interlocking steps, interlocking or cement retaining walls, cement porches, brick retaining walls, garden beds, wooden retaining walls, elevated patio stones, wooden or interlocking wheelchair ramps, etc. Iceworks will not be liable for damages caused to any immovable objects hidden under snow and/or unidentified by protective markers.

Heaved, chipped, or uneven asphalt/interlock. Deteriorated driveways are more likely to be scratched or chipped during snow removal operations. Iceworks will not be responsible for replacing pieces of asphalt, concrete, or interlock caught and torn out by snow-blowing equipment dragged across uneven or deteriorated driveway surfaces.

Trees, Shrubs, and Hedges. You are responsible for winterizing and protecting all trees, shrubs, or hedges on your property near your driveway. You shall be responsible for knocking any snow off the branches that accumulate routinely. Iceworks shall not be liable for fixing broken branches or replacing shrubs/hedges damaged by heavy snow accumulations or snow removal operations.

Branches on trees shall be trimmed by yourself to a clearance of at least 10 feet to prevent damage to Iceworks equipment and to grant maximum accessibility to the driveway.

Homeowners with gravel driveways or small decorative rocks adjacent to or near the driveway will be responsible for raking any stones off their lawns in the Spring that get deposited there during snow removal operations in the Winter.

Iceworks shall be responsible for and shall restore at its expense all damage to your property caused by Iceworks in the performance of this service, apart from that damage reasonably foreseeable as a consequence of snow removal. Iceworks shall not be responsible for scrapes, scratches, rust marks, and other surface damage on driveway surfaces, curbs, and adjacent structures and surfaces resulting from snow removal operations.

Applicable damages must be reported by yourself to the Iceworks office within 72 hours of their occurrence. Otherwise, a thorough investigation will be conducted by Iceworks to verify the validity of your damage claim.

Iceworks shall indemnify and hold harmless you, your agents, and employees from and against any claim for damages arising from an occurrence of bodily injury or death or the destruction of tangible personal property, provided that the damages caused by the negligence or breach of this service of Iceworks or anyone for whom Iceworks is responsible in law and provided that Iceworks is given notice of the claim by you within a reasonable time following the occurrence but in any event within 72 hours of you first acquiring knowledge of the circumstances of the claim. You expressly waive the right to be indemnified by Iceworks and agree to indemnify and hold harmless Iceworks, its agents, and employees from and against any claim for damages save and except those which arise due to the negligence or breach of this service of Iceworks and as are described in this paragraph.

You expressly acknowledge that you have physical possession of, are responsible for, and have control over the condition of the Premises. You further acknowledge that Iceworks has no duty to inspect or monitor the condition of the Premises. During the entire Term of this service it is your sole responsibility to engage a reasonable, practical, and effective system to monitor the weather in the vicinity of the Premises, to perform any additional snow clearing required in between attendances by Iceworks at the Premises, and to determine when and in what quantities Ice Melting Products are to be applied to the Premises. Iceworks will not be responsible for any damages or claims whatsoever relating to or caused in whole or in part by the failure to provide Ice Melting Products to the Premises and you will indemnify and save Iceworks and its agents and employees harmless from and against any such claims.

Checks returned for any reason will incur an administrative fee of $35.00 per Check. If, for any reason, Iceworks must return or exchange any checks, an administrative charge of $35.00 will be applied.

In default of any payment or upon the breach of any of the conditions herein on your part, this service agreement shall be rendered null and void. Iceworks shall be released from all liability for services to that time and shall not be required to perform any further services under this agreement. If Iceworks is proven to be in breach of any of the conditions herein, this service agreement shall be canceled as of the date of notification, and you will be reimbursed for any amounts prepaid from that date for the balance of the service period. In the event of the sale or re-occupation of your home, this contract will not be canceled or refunded but may be transferred into the name of the new homeowners.

Transmission of accounts receivable documents (i.e. renewal notices, receipts, demand letters, etc.), legal notices, service notifications (i.e. service logs, obstacle reports, damage reports, etc.), general correspondence (i.e. thank you notes, customer service response letters, newsletters, etc.), and any other documents relevant to services provided by Iceworks shall be conducted by email where possible. By providing your email address orally or in writing while doing business with Iceworks or after, you provide express consent to receive the documents mentioned above, notices, and correspondence by email from Iceworks.